Frequently Asked Questions About Selling Your Car

Q: Can I complete an appraisal on my car online?

A: No, not at this time. While you can get an estimate of how much your vehicle is worth using our Value Your Trade tool, we need to see the vehicle in person and test it on the road to have a complete appraisal.

Q: Do I need an appointment for my appraisal?

A: No, but at this time we ask that you at least call ahead before stopping by any of our stores so that we can be compliant with COVID rules in our area. Call us at (603) 352-2155 or reach out to us now!

Q: What if all title-holders cannot be present?

A: Every circumstance is different! In some cases, a Power of Attorney may be accepted to sign on the title-holder's behalf. If the title-holder is deceased, you may have to visit the DMV (or equivalent in your area) to transfer the vehicle into your name. If not all title holders are available, our Business Center can help provide guidance on how to navigate your individual situation.

Q: What is a bank draft?

A: A bank draft is a check that ensures guaranteed payment from the issuing bank as a deposit, not cash. Please contact your bank for their policy regarding bank drafts.

Q: Can I sell my leased vehicle?

A: Very often, yes, you may, in a similar process to that of a financed vehicle. We need to appraise your vehicle then contact your leasing company to understand your payoff and equity situation. As a note - some companies do not allow for the sale of a vehicle until after the lease expiration date, but this varies from company to company.

Q: What if I have a lien on my car?

A: Our Business Center will need to contact your lienholder for a 15-day payoff amount.